Using Call & Text On Other Devices

 

Want to answer calls and texts messages directly from your compatible Galaxy Tab while your phone is on charge? Simply setup Call & Text on other devices on your Tab and Galaxy phone to easily receive phone calls and send messages on your tablet. There’s no distance restriction, as long as your devices are logged in to the same Samsung account. You will never miss a call and reply to messages, even when your phone’s not around.

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and do require further assistance click here to get in touch with your Samsung subsidiary. Currently the Call & Text on Other Devices service is only available for the Australian variants Galaxy Note20, 20 Ultra, Tab S7, Tab S6, Tab S4 (SM-T835), Galaxy Watch 3, Galaxy Watch Active2, Galaxy Z Flip, S20, S20+, S20 Ultra, Note10, Note10+/5G, S10e, S10/10+, S10 5G, Note9, S9/9+, A70, A71, A51, A31, A90 5G and XCover Pro. For Galaxy devices like the Tab S5e and Tab S4 (SM-T830) you are still able to use this service however this setting is called Call & Message Continuity.

Set up Call & Text on Other Devices

 

1Ensure you have successfully signed into the same Samsung Account on your compatible Galaxy phone & Tab.

 

Haven't created a Samsung Account or need help setting one up? Check out our page How do I create a Samsung account for step-by-step instructions.

2On your Galaxy phone, head to your Settings > Advanced features

 

For Galaxy devices with the Call & Message Continuity settings head into your Settings > Connections > Toggle on Call & Message Continuity. 

3Toggle on Call & text on other devices

 

If this option isn't available on your Australian variant smartphone, ensure you are running on the latest software version. Check for Software updates on Samsung Phones to learn how to check for updates on your Galaxy phone.

4Tap on the Agree button to proceed to the next step.

 

If you would like to read the T&C's and Privacy Policy, simply tap on the links above the Agree button.

5Once you have completed the setup on your Main device, follow the above steps to link your compatible Galaxy Tab.

Please ensure that your Tab is connected to an internet connection and the same Samsung Account to successfully setup to this device.

6When the setup is complete on your Galaxy Tab, you should be able to view the Connected to - Your connected to device should be your Galaxy smartphone.

 

On your Main device, you will also be able to view all registered devices and customise the settings.

Please Note: You are only able to connect three registered devices at a time to your main device. If you would like to add another compatible Galaxy to your registered devices list, you will first need to delete a connected device from your mobile.

7You are also able to toggle on Use mobile networks, by enabling this setting other devices are still able to receive calls and messages even when your mobile isn't connected to a Wi-Fi network.

 

Answering Calls

 

1When a call comes through, you will receive notifications from both your Galaxy smartphone and connected Tab. To answer a call from either devices, simply tap on the  Answer icon.

2If you decide you no longer want to continue the call from your Tab and want to switch to your Galaxy phone or vice versa, you are able to pull the call without any intruptions.
Simply head to the call on the device you would like to continue the conversation on and tap  Pull.

 

 

Sending and Replying to Text Messages

 

Please Note: Previous conversations from your Galaxy phone will not be populated to your registered device.

1If you would like to start a new conversation or reply to a text message from your Galaxy Tab, simply head into the  Message app.

2Select the unread conversation or tap on the  new message button to create a new conversation.

 

If you are creating a new conversation on your Galaxy Tab and your contact list is synced to your Google Account or your Galaxy phone's internal memory, you will need to either export your contacts to your Samsung Account or sign into your Google account on your Tab to access your full contacts list.

3Once the text message has been sent from your registered device, this conversation trail will also populate on your Galaxy phone.

4Alternatively, when an incoming text message comes through, you will be notified on both devices. Choose a device to reply back to your incoming message and the response should populate on all registered devices.

Please Note: There may be a delay in syncing texts messages depending on the network connection.

 

 

Removing Registered devices

 

1If you are trying to register another secondary device to your Samsung Account and continually receiving the below message when trying to setup on your Tab, you will need to head into your Call & text on other devices settings on your main device and delete some registered devices.

2On your mobile device, tap on the 

3Select Remove devices

4Tap on the registered devices you would like to delete then tap on Remove

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.